In Availability and Capacity Management in the Cloud: An ITSM narrative, Daniel McLean's fictional IT service management practitioner, Chris, faces the challenge of integrating cloud services into an ITSM structure. Based on the real-life experience of the author and other ITSM practitioners, this book tells the story of a cloud services implementation, exposing potential pitfalls and exploring how to handle issues that come with such projects.
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Description
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Details
Kindle Book
- Release date: March 6, 2015
OverDrive Read
- ISBN: 9781849285513
- Release date: March 6, 2015
PDF ebook
- ISBN: 9781849285513
- File size: 571 KB
- Release date: March 6, 2015